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IDProjectCategoryView StatusDate SubmittedLast Update
0015225phplistBounce Managementpublic01-02-09 00:3013-04-10 21:53
Reporternsalim 
PrioritynormalSeveritymajorReproducibilityalways
StatusfeedbackResolutionopen 
PlatformOSOS Version
Product Version2.10.8 
Target Version2.11.XFixed in Version 
Summary0015225: Error when processing bounces
DescriptionI have not seen this error in previous versions. When I process bounses, the top of the screen generate as normal but at the bottom of the screen, I get the following errors after the "Processed messages will be deleted from mailbox" message.

1) ONLY once - "Database error 2013 while doing query Lost connection to MySQL server during query"

2) About 6 times - "Database error 2006 while doing query MySQL server has gone away".

Help!
Additional InformationYour system details are:

phplist version: 2.10.8
PHP version: 5.2.8
Browser: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; OfficeLiveConnector.1.3; OfficeLivePatch.0.0)
Webserver: Apache/2.2.10 (Unix) mod_ssl/2.2.10 OpenSSL/0.9.8i DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
Website: www.candlegalaxy.com/matchbook
Mysql Info: 5.0.67-community
PHP Modules:

zip
libxml
xsl
xmlwriter
xmlrpc
dom
xmlreader
xml
wddx
tokenizer
tidy
session
pcre
SimpleXML
sockets
soap
SPL
standard
Reflection
pspell
posix
mysqli
mysql
mime_magic
mhash
mcrypt
mbstring
json
imap
iconv
hash
gettext
gd
ftp
filter
exif
date
curl
ctype
calendar
bcmath
zlib
openssl
cgi
PDO
pdo_sqlite
pdo_mysql
SQLite
SourceGuardian
ionCube Loader
Zend Optimizer
TagsNo tags attached.
Attached Files

- Relationships
child of 0012740new Debugging and error reporting system 

-  Notes
(0050563)
carol (manager)
19-03-09 12:16

Similar issue has been reported on the Forums:
http://forums.phplist.com/viewtopic.php?t=7675 [^]
http://forums.phplist.com/viewtopic.php?p=26650 [^] and
http://forums.phplist.com/viewtopic.php?t=22030. [^]
(0050591)
michiel (administrator)
23-03-09 15:51


that will be hard to replicate. It sounds like it's caused by some query being too big for the mysql setup.

(0050847)
nsalim (reporter)
08-03-10 15:20

Just doing a little house cleaning on my account. Please close/withdraw this issue. Michiel was correct in that I allowed my bounce email box to get too big [I think above 3K] before processing bounces. It would be nice to have some better error handling on this if possible.
(0050890)
h2b2 (manager)
13-04-10 21:52

Marking as feedback related to issue 12740 (error reporting and debugging system)


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